The reflection of a nation...

I was born into a lower middle class family and grew up in what could accurately be called white suburbia just outside of Toronto. At the time my knowledge of our indigenous population consisted of the stereotypes that came from westerns in the movies and on television and that Tecumseh was an Indian Chief who fought along side Sir Issac Brock to help defeat the Americans in the War of 1812 (it was actually more of a conflict we didn’t lose). They also offered great inspiration for professional sports franchises and of course, they lived on reserves far away from the schools I attended. I only bring this up to level set my ignorance.

Recently the psyche of a nation was put on display with the report of a mass grave of 215 indigenous children found on the grounds of a now boarded up Residential School, and soon after, other reports of unmarked graves found on the grounds of other such schools — the whispers of murdered children and cultural genocide were getting louder each day. This Residential School System, unique to Canada’s indigenous population, involved physically removing children from their families for years, stripping the children of their culture and language, and attempting to beat the Christian faith into them (and I say this most literally).

I am the first to say that a person should not pay for the “sins of their father” but since the last Residential School closed in the 1990s it’s impossible not to look in the mirror and question my complicity as a Canadian — even if it’s just for my ignorance. The complexity of the discussion is broad and is a layered compilation that spans over two centuries — European colonialism, religious expansionism, institutional racism, broken and misguided bureaucratic initiatives, cultural genocide, broken agreements, and broken promises. It begs the simple question, ‘“Where do I start”? My daughter asked me the other day what we can do about this and the only answer I could give was we need to shine a very bright light on the situation — we need to understand, we need to listen, and we need to acknowledge our history. We definitely can not let this slip back into the shadows where it’s destined to continue. In all of this, I’ve also come to conclusion Canada is a country that does not protect its children, and for this sin, will never become the country it says it is.

As well as shining that bright light on the situation, my humble suggestion is to better focus on our children; all our children. As a country, we need to ensure they are all safe, healthy and thriving. This will not address the sins of the past but it is a good place to start and will secure a better future.

So this is how I spent my Canada Day — reflecting and simmering with outrage.

It also struck me that Canadians may be (pound for pound) among the most dangerous people in the world… we are smart, have ample resources, and look how ruthlessly we treat our own children. When we say sorry, I wouldn’t assume we actually mean it.

iamgpe

"It's all about revenue..."

This came out of a recent “Think Tank, Brain Trust, Support Group” meeting, or TTBTSG for short — it’s a trusted group where many things get discussed, and sage insights are given (well, at least on the part of the other members).

Somewhere in our discussions I happened to say “It’s all about revenue.” This is interesting for a couple of reasons that I will get to in a moment but first I want to get to the obvious response from the finance people in the group. There was a little light hearted mockery in the response as it was pointed out that in fact it’s always about revenue. I went on to defend myself by pointing out that lately there are a large number of high valuations out there for companies that don’t generate much (if any) revenue. The conversation died quickly as it was off topic and neither of us had the energy to debate it out. As an aside, what I really wanted to say but couldn’t find the words quick enough, was there seems to be much more interest lately in raising money and debt management than good ol’ revenue generation — it’s actually a good thing I didn’t go there because I am ill prepared to have this kind of discussion, particularly with people who have spent a lifetime in the world of high finance.

What really makes what I said interesting is it’s a reflection of what is at my core in terms of how I define business — for me, it is all about the generation of revenue as a result of marketing and sales activity (and I suppose a nice validation that I have good alignment of my skill sets). It was also a reminder that sometimes I can be loose with my language because what I meant to say was “It’s all about the measurement of revenue…”. I was trying to convey that revenue is important and it needs to be measured — like anything that is important to your broader goals and objectives. In the end, it was really more of a comment scratching at the importance of “measurement” :

Measurement identifies what is needed for success and is a proxy for what you should be (and not be) doing

Measurement requires objective data to determine if you are meeting your goals, exceeding them, or falling short

Measurement establishes benchmarks for improvement

Measurement of leading and lagging indicators is key for understanding progress.

I will always think of profitable revenue first because frankly it’s baked into my DNA but I will also say I’m acutely aware of the other functions that make up a healthy business, and the importance of good synergy. And if I can offer up one last thing for my respected members of the TTBTSG, who I know must shake their heads at the the antics of this “sales and marketing guy”… I’d like to simply say, "Find the galoshes”*.

iamgpe

*a classic sales and finance joke… I will tell it to you sometime.

Moments — My life is fine...

“My life is fine… although I could use something interesting.”

I didn’t say this but heard it uttered as I was running stairs. Two people were walking up the stairs of the Wallace Street Bridge as I was resting at the bottom — it wasn’t my intension but I heard it just the same.

I didn’t hear the reply.

The word fine has become one of those words where the true meaning has been corrupted because of its over use (as a default) or by many a motivator who like to use the word as a sardonic benchmark for improvement. As an adjective, the word fine means “of high quality” and has synonyms such as exceptional, out standing and even “first class”. I think it’s time to take back the definition and know being fine* is a very good thing.

As I continued my said stair running, I couldn’t help wonder how “interesting” would be defined in this case, and then I started to ponder the binary challenge that came with what was said — was she going to bring something interesting into her life? Yes or No?

I was reminded that action is binary, as well as its measurement for that matter. Yes I did it; no I did not do it — there is no nuance. The action and the measurement are one in the same. In this particular case, if “interesting” is the goal, then it’s best to pick something new and different; from there just do and afterwards you can always go though some advanced analysis to determine how interesting it was. In the end, something gets done and that wonderful journey we like to call process improvement gets started.

If I was going to play this game, and after some reflection, I suppose I would say my life is restorative. (full stop)

iamgpe

PS: "If you are going to play the “My life is…” game remember that when you are looking in the mirror, you know who is looking back.

*if fine is not the best adjective for you please choose another because as I say, we need to return this word back to its rightful place.